Overview
At MyFabNest, we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not happy with your order, we offer a straightforward refund and return policy to address your concerns.
Return Eligibility
- Time Frame: Returns must be initiated within 30 days of the delivery date.
- Condition: Items must be unused, unwashed, and in the same condition as received, with all original tags and packaging intact.
- Receipt: A valid proof of purchase or receipt is required to process a return.
Non-Returnable Items
Certain items are not eligible for return, including:
- Gift cards
- Items marked as final sale
- Customized or personalized products
How to Initiate a Return
- Contact Us: Email us at fabnestimpex@gmail.com or call us at +91 8266995006 to initiate a return. Please provide your order number and reason for the return.
- Return Authorization: Our customer service team will review your request and, if eligible, provide you with a Return Authorization Number and return instructions.
- Shipping: You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10-15 business days.
- Rejection: If your return is rejected due to non-compliance with our return policy, we will notify you and return the item to you at your expense.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at fabnestimpex@gmail.com or +91 8266995006 with details of the issue.
Late or Missing Refunds
If you haven’t received a refund within the stated time frame:
- Check your bank account again.
- Contact your credit card company, as it may take some time before your refund is officially posted.
- Contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and still have not received your refund, please contact us at fabnestimpex@gmail.com or +91 8266995006.
Contact Us
If you have any questions about our Refund and Return Policy, please contact us:
- Email: fabnestimpex@gmail.com
- Address: Panipat, Haryana
- Mobile Number: +91 8266995006
Thank you for shopping with MyFabNest. We appreciate your business and are committed to ensuring your satisfaction with our products.